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Sales consulting and training

B2B mystery shopping

Love selling

“Optima’s Fast-Audit was a powerful way for us to independently review our sales and marketing plans”. More...

 

June Reynolds-Lacey, Chairman, BOX.

B2B Mystery Shopper

Have you ever wondered how well your sales team are really performing out there in the real world? Retail stores around the world use mystery shopping techniques to assess their customer service.

Now you have the opportunity to review your business-to-business sales efforts, for a fixed fee and with a return on your investment not available through any other methodology.

B2B selling skills

                  

                   This is training and development absolutely and uniquely                   tailored to your people and your business.

  • What is your customer service really like?
  • What changes might you make if you could be the 'fly on the wall' when your sales team are selling?
  • How different to the norm might your sales team's behaviour be when you join them (or a training assessor joins them) on their sales calls? Is this a valid method of assessment?
  • Is there any way to really know your team's development needs?

YES!...at last there is a company who have the skills, systems and processes to meet with your sales people in a real-world environment, representing a real company and recording the progress of the meeting from making the appointment, through to any pre-qualification of the meeting, the meeting itself and any subsequent follow up.

A real appointment, with a real company - pitching, presenting, selling, positioning, closing...all assessed by professionals who will then provide a 'SWOT Analysis and Report' on key development areas such as:

  • Personal development and training needs
  • Selling skills effectiveness
  • Communication effectiveness - pre, during and post meeting
  • Use of marketing collateral and any potential improvements

...and that's not where it has to end. You could then choose to implement an Optima Training Workshop to develop and implement the required skills that have been proven to be lacking.

You can now make fast improvements to your teams effectiveness.

Optima Consultancy Services Ltd

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